Return

Are your products damaged or has your order not been delivered completely? First of all, we would like to apologize for the inconvenience this has caused you. Very annoying.

You can report this via the return form below, so that we can resolve it as quickly as possible. We kindly ask you to fill in this form with us no later than 14 days after delivery.

In order to successfully assess and handle the return notification, the following information must not be missing: (1) order number, (2) article numbers of the products you want to return, (3) the reason for the return and (4) the date of the receive the products in question.

We aim to provide a substantive response within one working day.